Records should be maintained for which type of responses?

Maintaining records for all responses is essential to ensure comprehensive documentation of the operations and activities conducted by a firefighting agency. This includes not only emergency responses but also non-emergency calls that may provide valuable data for resource allocation, training needs, community risk assessments, and overall service effectiveness.

Having a complete record of responses enables the department to analyze patterns and trends over time, which can lead to improved strategies for fire prevention, public education, and emergency management. It also supports transparency and accountability to the community and governing bodies.

In contrast, focusing solely on emergency responses, criminally related incidents, or high call volume areas limits the insights that can be garnered from the full scope of operations. Proper record-keeping across all incidents ensures that the organization can effectively evaluate its performance and make informed decisions.